Privacy Policy

Effective and last updated: 16 September 2026

This Policy explains how TeleVidea Entertainment collects, uses, shares and protects personal data when you use TeleVidea.

Information we collect

• Account information such as name, email address and password hash.
• Subscription and transaction references, plan, amount, currency and payment status. Complete payment credentials are handled by the payment provider and are not stored by TeleVidea.
• Viewing activity, watch progress, watchlist and service preferences.
• Technical data such as IP address, browser, device, access time, cookies, session identifiers and security logs.
• Messages and information supplied when you contact us.

How we use information

We use data to create and secure accounts, deliver streaming and subscription access, verify payments, remember progress, provide support, detect fraud, maintain service reliability, comply with law and improve TeleVidea.

Legal grounds and consent

We process data as necessary to provide the service you request, meet legal obligations, protect legitimate security and operational interests, and where applicable based on consent. You may withdraw consent for optional processing by contacting us, without affecting earlier lawful processing.

Sharing

We may share limited data with payment processors, infrastructure and hosting providers, analytics or support providers, professional advisers and authorities when legally required. Providers are expected to process data only for authorised purposes. We do not sell personal data.

Cookies and sessions

TeleVidea uses essential cookies or similar technologies for sign-in, security and preferences. Blocking essential cookies may prevent account and playback functions from working.

Retention and security

We retain information only as long as reasonably required for service, accounting, dispute, fraud-prevention and legal purposes. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.

Your choices and rights

Subject to applicable law, you may request access, correction, deletion or information about processing by contacting us. We may verify your identity and retain records that law requires us to keep.

Children

TeleVidea is not intended for unsupervised use by children who cannot legally consent. Parents or guardians should supervise minors and contact us regarding a child’s personal data.

Grievance contact

Privacy requests and grievances may be sent to the Grievance Officer at sriandsubby@gmail.com.